Privacy Policy
Effective Date: December 23, 2024
Website: https://ngtops.com
Business Name: NextGen Tech Ops
Contact Email: dmconceptgroup@gmail.com
Business Address: 7836 Ogden Ave Unit 158, Lyons, IL 60534-0000
NextGen Tech Ops (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and secure your personal data when you visit our website (“Website”) and engage with our IT, Technology, and Business Operations Consulting services (“Services”). It also outlines your rights under the General Data Protection Regulation (GDPR) and other applicable laws.
1. Data We Collect
1.1 Information You Provide to Us:
We collect personal data directly from you when you:
- Fill out a contact form on our Website.
- Subscribe to our newsletters.
- Request information about our Services.
- Engage with us for consulting or related services.
Data may include:
- Name
- Email address
- Phone number
- Business name and address
- Payment details (when purchasing our services)
1.2 Information We Collect Automatically:
When you visit our Website, we may automatically collect:
- IP address
- Browser type and version
- Operating system
- Device information
- Pages visited, time spent on the Website, and other usage data
- Cookies and tracking technologies (refer to our Cookie Policy for more details)
1.3 Information from Third Parties:
We may receive data from third parties, such as payment processors or marketing partners, as part of providing our Services.
2. How We Use Your Data
We process your data for the following purposes:
- To provide and manage our Services.
- To respond to inquiries and support requests.
- To send marketing communications (with your consent).
- To improve our Website and Services through analytics.
- To comply with legal obligations, such as tax and accounting requirements.
- To protect against fraud, security risks, or other malicious activities.
3. Data Sharing and Disclosure
We do not sell your personal data. However, we may share your information in the following circumstances:
- Service Providers: We may share data with trusted third-party service providers (e.g., payment processors, IT service providers) to facilitate the delivery of our Services.
- Legal Compliance: We may disclose personal data if required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the involved parties.
- Consent: We will share your information with third parties when you explicitly consent to such sharing.
4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Retention periods vary based on the type of data and purpose of processing.
5. Your Rights Under GDPR
As a data subject, you have the following rights:
5.1 Right to Access:
You can request a copy of the personal data we hold about you.
5.2 Right to Rectification:
You can ask us to correct any inaccurate or incomplete personal data.
5.3 Right to Erasure:
You can request the deletion of your personal data where applicable.
5.4 Right to Restrict Processing:
You can ask us to limit the processing of your data under certain conditions.
5.5 Right to Data Portability:
You can request your personal data in a machine-readable format to transfer it to another controller.
5.6 Right to Object:
You can object to data processing based on legitimate interests or direct marketing.
5.7 Right to Withdraw Consent:
You can withdraw your consent at any time for processing activities based on consent.
5.8 Right to Lodge a Complaint:
If you believe your rights have been violated, you can file a complaint with a supervisory authority in your country.
6. How to Exercise Your Rights
To exercise your GDPR rights, please contact us at dmconceptgroup@gmail.com. We will respond to your request within one month, as required by GDPR.